Debenhams in Newbury, England Open now

★ ★ ★ ☆ ☆ (3 / 5) based on 1 reviews. Add review

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53 Northbrook Street, Newbury, England RG14 1AY
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+44 344 800 8877

★ ★ ★ ☆ ☆

2017-08-06, by Natalia Marcu

5* for the shop but 1* for staff. Never been impressed with the staff but today got me convinced. I had more items, so the carrier bag was quite big and didn't noticed that she scanned the handbag but didn't put it in. Luckily I was in the area when I noticed that the handbag is missing. Went back for it and found a young man at the till, very bored, he gave me my handbag and that was it. No apologies... I know that mistakes can be made but also policies to follow.

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